Info Covid19
COVID-19 Aviation Health Safety Protocol Guidance
for the management of airline passengers in relation to the
COVID-19 pandemic Issue no: 1.1 Issue date: 21/05/2020
General messages:
Wear medical face masks (Medical masks comply with requirements defined in European Standard EN 14683:2014 or equivalent), ensure their correct use and disposal, and replace every 4 hours (unless instructions say otherwise)
Observe physical distancing (1.5 meters)
Wash hands regularly for at least 20 secs with soap and water or, where not available, use alcohol- based hand sanitising solutions
Cover the mouth and nose with a tissue or flexed elbow when sneezing or coughing
Limit direct contact with surfaces and people
Be kind to each other – it’s the only way we will get through this
Before leaving for the airport:
Complete the Notification of Health status from your airline
Don’t travel to the airport if you have been in any of the situation specified in the Notification of Health status
Be aware that only travelers should enter the airport terminal at arrival and departure. (The only other people who should enter the terminal are people accompanying or picking up a passenger requiring assistance – Persons with Reduced Mobility or unaccompanied minors)
Read the health safety promotion material from your airline
Check you have sufficient medical face masks and sanitising gel for your journey
Ensure you leave enough time for your journey including checks at the airport
At the airport:
Ask a member of staff in case you have any questions or feel uneasy (they are there to help you in this new situation)
Be prepared for thermal screening at the airport
Observe physical barriers or signs indicating distancing requirements
Check-in your bag whenever possible
Minimise your use of airport facilities
Wear a face mask, and expect to be denied boarding if you do not wear one
On the aircraft:
Ask the cabin crew if you have any questions or feel uneasy (they are there to help you in this new situation) and be nice to them.
Watch the cabin safety demonstration so you know what is happening on your flight.
Reduce the use of individual air supply nozzles as far as possible
