Frequently Asked Questions

Frequently Asked Questions
What liquids can I carry onboard?

The carriage of liquids, aerosols and gels into the security restricted area of an airport and onboard aircraft is controlled in accordance with current EU Security Requirements.

Liquids in hand baggage

When passing through airport security screening:

  • Liquids carried must be in a container of no more than 100 ml (3.4 ounces)
  • All liquids should be carried in a single, transparent, re-sealable plastic bag of up to 20cm x 20cm with a total capacity of up to a litre
  • You must be able to completely close the bag and be able to fit it in your hand baggage
  • The bag of liquids must be taken out of other hand baggage to be screened separately
What items are defined as liquids?

These include gels, pastes, lotions, mixtures of liquids and solids and the contents of squeezable containers such as toothpaste, hair gels, beverages, soups, syrup, perfume, shaving foam, aerosols (sprays) and other similar materials. Some foods such as honey, jam and marmalade are also defined as liquids.

Where can passengers purchase the plastic bags?

The bags are available in stores, for example as sealable freezer bags with a volume not exceeding 1 liter.

At the airport the bags are available for purchase at the cofee shop in the main concourse.

Is there a place at the airport where I can deposit products that cannot be taken on board for safekeeping?

Products that do not meet the criteria cannot be taken on board.

Airports do not have any official storage facilities particularly for such items.

Is any liability assumed by airlines or the airport for items that must be left behind at the security screening checkpoint?

The airport or airline cannot assume any liability for articles left behind.

For items carried in check-in luggage, the usual liability terms apply.

Can I take food in my hand luggage?

You can carry fruit, vegetables and all solid foods in your hand baggage. However, foods in sauces or with a high liquid content (such as sauces, pastes, soups and stews, honey, jam and marmalade) cannot come through security. The size of container must not exceed 100ml, regardless of the amount contained inside.

Food must be wrapped or in a container. Unpeeled natural foods like fruit are okay, but half-eaten fruits must be wrapped.

Can I take medication in my hand luggage?

You can bring your medication in pill or solid form in unlimited amounts as long as it is prescription free and presented for screening.

You’re allowed to carry essential medicines of more than 100ml in your hand luggage, but you need supporting documentation from a relevant medical professional. The medication should not exceed the reasonable quantities for the flight.

For prescription medication check the rules for the country you're going to, including countries that you're just passing through. Different countries have different rules and regulations about:

  • the types of medicine they allow to be taken into the country;
  • the maximum quantity you can take in.

Always carry medicines and medical equipment (needles, syringes and so on) in their original, correctly labelled packages.

How much hand luggage can I take on board?

Please note that only one item of hand luggage per person can be taken on board, with measurements not exceeding 55x40x20 cm. The weight limit varies with different airlines.

For more detailed information, contact your airline.

Can I carry my Pushchairs/Buggy?

Most airlines will carry your pushchair or buggy free of charge.

We highly recommend that you place your pushchair or buggy in a travel bag or case as these items are inherently unsuitable for carriage by air.

Children's pushchairs can be used up to the aircraft steps and after landing the pushchair will be available at the aircraft steps (provided local conditions permit this).

Is there anything I should keep in mind when packing?

Avoid putting the following in checked baggage:

  • Valuables (e.g., cash, jewelry, expensive electronics).
  • Critical items (e.g., medicine, keys, passport, tour vouchers, business papers).
  • Irreplaceable items (e.g., heirlooms, original photos).
  • Fragile items. Consider shipping them in advance. If they must be checked, wrap them carefully in padding.
  • Perishables.
When I collect my checked bag, is there anything I should be alert to?
  • Check your bag tag number or name tag.

Many bags look alike; don’t claim your bag solely on appearance.

  • If your bag arrives open, unlocked or visibly damaged, check immediately to see if any of the contents are missing or damaged.
  • Report any problems to your airline before leaving the airport.

Insist that the airline create a report record and give you its number even if they say the bag will be in on the next flight. Get the agent's name and an appropriate telephone number for following up. This number is different from the reservations number.